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A one-stop forum for all your banking questions
03-12-2018 11:56 AM
Does a customer really have to go into a branch just to update their email address to receive statements? This is rediculous, that they cannot email a customer care service with all the verification required (copy of ID, etc) and have this udpated.
05-08-2016 11:57 AM
Hi,
This is concerning. Please forward your query to [email protected], with your contact details and ID number, so I can assist you effectively.
05-08-2016 11:08 AM
07-03-2016 03:54 PM
Hi Adriand,
For verification purposes you will need to go into the branch to make changes to your account.
Regards,
Standard Bank Team
07-03-2016 02:41 PM
How do I change the email address my staments are sent to and how do I change the email address I use to loggin. I no longer use my old email address.
Thanks