Email Update

[lgoddard]

Does a customer really have to go into a branch just to update their email address to receive statements?  This is rediculous, that they cannot email a customer care service with all the verification required (copy of ID, etc) and have this udpated.

[StandardBank]

Hi,

This is concerning. Please forward your query to [email protected], with your contact details and ID number, so I can assist you effectively.

[tracycrystal]

I have Ben into the bank twice to change my email address and I'm still getting my OTP on an old email address

[StandardBank]

Hi Adriand,

For verification purposes you will need to go into the branch to make changes to your account.

Regards,

Standard Bank Team

[adriand]

How do I change the email address my staments are sent to and how do I change the email address I use to loggin.  I no longer use my old email address. 

Thanks