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Error when clicking on my accounts - Internet Banking

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I am unable to view any transactions. I receive a popup error  Service Error. This service is currently unavailable. Please try again later while we investigate. Reload or Sign Out

I have mailed this to ibsupport and phoned the call centre and have a reference number but nothing has happened. I have tried on different laptops and cell phones, cleared cache etc etc.

 

Is there anyone out there?

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