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19-08-2022 01:21 PM
Hi @pmngceza.
I totally understand your concerns.
The Alternative way is to always keep your account on a positive balance by using our mobile app.
You can check your available balance before using your card.
Please also note that merchant normally banks funds at a later stage than the actual date of the transaction.
Hence you see different date on the description which result in more fees.
I hope this share more light regarding honouring fee.
Kind regards,
Fana.
Standard Bank Team.
19-08-2022 03:16 AM
10-08-2022 03:12 PM
Hi @Agnatius.
Please be advised that honouring fee is a charge for using your account without enough available funds on your account or delayed banked card transactions that are banked while you do not have enough available funds.
Please view your statement and cheque your card purchases for the same amount you were charged the honouring fee, check if you had enough funds to accommodate the card purchases when they were swiped or banked.
Kind regards,
Fana.
05-08-2022 06:21 AM