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Community


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How to Downgrade my Elite account while oversees.

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KreeSA
New Contributor

I am currently in Europe for a couple of years. I am unemployed currently and would like to downgrade my Elite account to a much cheaper plan.  I have sent emails but there seems to be no help from customer service.  I would like to keep the account for when I return.  Is there anyone with the same problem?  I am getting fustrated with Standard bank custermor service.  Not helpful. 

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Mpho122
Community Coordinator

Hi KreeSA, its best to connect with our team on [email protected] to be offered assistance. The team will communicate the options available and best assist in this instance. Please include the emails you have been forwarding to the team you have reached out to. 

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