I upgraded my account to Private Banking a couple of months ago. I have not yet seen who my Banker is. I recently performed a transaction with a a service provider who wanted to send my banker a message and when asked, I could not provide the name.
1. How do I know who my banker is?
2. How and when do I qualify for the added benefits of being a PB client?
Please can I ask that you forward your account details, ID number and contact details to [email protected] with the subject line "information on private banker and benefits" so that we can get a consultants to urgently look into this matter and assist you further.