Instant Money Issue

[Boitumelo]

Hello @RobinPerotti 

The best way to resolve this will be to make contact with the sender to validate if the voucher was not reversed or used.

Note, you can use any of the following outlets of our retail partners besides our SBSA ATM's nationwide:

• Spar
• Makro
• Builders
• Game
• Cambridge Food
• Choppies
• Rhino

Let us know should you need our intervention.

Regards, 

Boitumelo

[RobinPerotti]

I have an instant money code and pin, the atm says there is an issue, but does not say what it is, can I use the voucher and pin online? or where can I find out if it is still valid?