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Instant Money error

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lribbonaar
New Contributor
I have tried since this morning at 9 to send someone instant money and it is is not working via the app or main site. It says error (6002). Can someone please advise what the problem is?
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Snethemba1
New Member
I have been trying to send instant money since Thursday.it say error what must I do?
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Community Coordinator

Hello @Snethemba1,

 

Could I ask that you forward your Standard Bank ID (email address registered on app), ID number and contact details to [email protected] with the subject line "Instant Money error" so that we can escalate to our development team for further review and assistance.

 

Kind Regards,

Mandy

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