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Community


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Community

A one-stop forum for all your banking questions

Internet banking log off

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New Member

Is there any way of increasing the time that I can stay logged on to Internet Banking if I am inactive?  It is so frustrating to constantly keep logging on while I am working on bank related things.  Thanks

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Community Coordinator

Hello @Denise1,

 

As a security feature, internet banking will automatically sign you out after 5 minutes of account inactivity. However, prior to sign out, a pop up message will appear on your screen notifying you and counting down 60 seconds to log off time. It's on this pop up that you'll have option to select "continue" and stay logged on to the system.

 

Regards,

Mandy 

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