I have been waiting since 4th October for an inward remittance to be credited to my account. It is now 9th October. The overseas bank has confirmed that Standard Bank was ctedited on 4th October, but there is no sign of the credit. Meanwhile, Standard Bank has rejected a numbre of direct debits due to "insufficient funds", and they will undoubtedly charge extoritionately for the inward remittance. This is, at best, inefficient, and perhaps fraudulent. I cannot yet confirm that the transfer has been completed, even though all details are accurate.
For the first time in 15 years my monthly salary from abroad is not being processed. It was always done on the same day. Now by 4 December still not processed. Multiple emails ignored. All numbers on standard bank are no longer contactable from a cellphone from abroad - have to use a landline. There has been a precipitous drop in service in the past few months to a point where I cannot trust the bank and for sure this message will unheeded too.