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09-10-2018 11:32 AM
I have been waiting since 4th October for an inward remittance to be credited to my account. It is now 9th October. The overseas bank has confirmed that Standard Bank was ctedited on 4th October, but there is no sign of the credit. Meanwhile, Standard Bank has rejected a numbre of direct debits due to "insufficient funds", and they will undoubtedly charge extoritionately for the inward remittance. This is, at best, inefficient, and perhaps fraudulent. I cannot yet confirm that the transfer has been completed, even though all details are accurate.
04-12-2018 03:48 PM
20-12-2018 10:37 AM
Hi Herbert64, Kindly request a copy of the SWIFT message from the remitting bank and provide it as proof that funds were sent to/or recevied by SBSA on a specific date. If your excon approval is in place and the bank is at fault, request them to reverse the unpaid fees and prive correct the value date to your account due to interest lost etc.