Lost Card replacement

[Walukaga]

M looking for bank card replacement

[FanaM1]

Good day @Lindelanizn03.

We appreciate you reaching out to us.

Kindly check the tagged message for steps to follow in order to block and order a replacement SIM card.

Please let us know if the solution offered helped.

Regards,

Fana.

Standard Bank Team

[Lindelanizn03]

My card blocked

[FanaM1 · Accepted solution]

Hello there.

We appreciate you contacting us.

For us to better assist, please tell us how did you request for a Sim replacement?

The process to follow when replacing a Sim card is as follows.

To cancel a lost stolen or damaged SIM, sign into your profile at www.mobile.standardbank.co.za and click 'Replace my SIM' (SIM Swap), or you can call 0801 212 577. Your current SIM will be soft locked, and you will be sent a new SIM.

Looking forward to hearing from you.

Regards

Fana.

Standard Bank Team.

[7702100526080]

I loat my sim card, I request replacement.

[FanaM1]

Hi @Babalo.

Replacement card fee is R145.

Regards,

Fana.

Standard Bank Team.

[Babalo]

How much it will cost me

[FanaM1]

Hi @MNcube81.

Thank you for reaching out.

Debit cards cannot be ordered and delivered face to face.

They are only collected inside the branch, and you need to be physically present inside the branch with your ID book.

The reason for this is to ensure that the card is handed to the right person and avoid any fraudulent activities that might occur.

Kind regards,

Fana.

Standard Bank Team.

[MNcube81]

Good day can I order a new debit card please

[MNcube81]

I lost my card I need to get a new one

[FanaM1]

Hi @Mz3.

Thank you for reaching out.

Please ensure that you blocked your card to prevent any possible fraudulent activities that might occur on your account.

To block your card, you use the mobile app and follow the steps below:

Select manage.
Select cards.
select the card you want to block.
select report lost or stolen card.

Alternatively, you can contact our team on 0800 020 600 to block and reorder the card.

Kind regards,

Fana.

Standard Bank Team.

[Mz3]

Me too

[vickysiyasomala]

Yes

[Barrybear]

I lost my card on a night out with friends.

[0795029628]

I lost my card, so I can't remember my bank account number to login on Standard bank app

[Joao43]

Yes

[Joao43]

How can replace cheque card

[Shafiekaj]

Hi is thr any way I can replace my card without going in to the branch I'm not leaving the house due to the pandemic please assist if possible I just basically need new account details please thanks

[lindimkonza]

i have lost my card and in need of a new one urgently, approximately how long does it take to get a new one?

[peterdee]

How do I cancel my cheque card and apply for a new one?