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Money transferred to closed Absa account

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Chrizelda1
New Contributor
I transferred money from my credit card to a closed Absa account on the 2nd of June. The person whos Absa account it was advised me the next day that the account is closed in May already. I phoned Standard bank and Absa and told me to wait it out it will return. We are on day 18 now and they are still investigating. I was charged with service fee and the money disappeared.