Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Naedo Representation debit order

Reply
BENNIE1234
New Contributor

Hi

I need assistance please. I bank with standard bank. A month ago i needed a bank statement and when i checked it i saw there were wrongful debit orders coming off my bank account. 

The amounts that were deducted from my account ranged from R45 - R190 and the following references are being used:

ArcadeZone, Phone vlt, Unirewards, Unitedcon, etc.

On the 25.10.2018, i went into my branch and they reversed some transactions. THEY SAID THEY COULD ONLY REVERSE UP TO 40 DAYS PRIOR. However the deductions started in May 2018 already.

 

My question is, can I request for reversal, prior to the 40 days?

 

Your kind assistance will be appreciated.