01-08-2017 10:19 AM
The best way to resolve this is to mail us the full details of your account and include the card details for our service team to look into this for you. We will review your account and assist you accordingly as we will still need to conduct verification for security purposes. You can mail us here: [email protected] using the subject line: "New credit card/Community query".
Let me know once email sent so that we can follow up and resolve this one for you.