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23-05-2018 10:44 AM
24-05-2018 10:06 AM
06-05-2020 08:16 AM
Please note that the number change is considered a high security measure to safe guard your account. You will need to contact us on 0860 123 000 for authentication before we can perform the number change.
Let us know should you require further assistance.
20-07-2020 09:59 AM
I have been a victim in a robbery hence my cell phone had been stolen and i had requested to change otp number. I had visited a standard bank branch on 3 occasions with all required documents and stood in lines with 40 people before me with efforts to resolve this. When i leave the branch i am notified that it has been resolved however its been 4 days and i still have non of my funds available to me.
As a client of standard bank over the past 7 years and i have never experienced or recived support or service like this.
Can somebody please assist me, as i am not willing to make another visit to the bank given the current pandemic.