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Community


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Community

A one-stop forum for all your banking questions

Over charge

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1 REPLY 1
MandyP
Community Coordinator

Hello @Dide,

 

Could i advise that you forward your account details, ID number and contact details to [email protected] with the subject line "Debit order fee over charge" so that our service team can look into this matter for you. In order to be assisted with a reversal, please note that you will need to lodge a request within a period of 45 days.

 

Kind Regards,

Mandy

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Dide
Occasional Visitor
Hi I was billed 699.99 this month for a debit order instead of 69.99
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