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Payment from standard bank to standard bank

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My partner paid money from his standard bank account to my standard bank account yesterday morning and it has still not cleared. Surely this should be an instant payment. When I had a capitec account it didn’t take this long!
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Community Coordinator

Hello @cathyterblanche

 

Please can I ask that you advise you partner to forward us his account details, ID number and contact details to [email protected] with the subject line "SB to SB EFT not cleared" so that we can urgently look into this matter.

 

Kind Regards,

Mandy

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