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Community


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Payment from standard bank to standard bank

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cathyterblanche
Visitor
My partner paid money from his standard bank account to my standard bank account yesterday morning and it has still not cleared. Surely this should be an instant payment. When I had a capitec account it didn’t take this long!
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MandyP
Community Coordinator

Hello @cathyterblanche

 

Please can I ask that you advise you partner to forward us his account details, ID number and contact details to [email protected] with the subject line "SB to SB EFT not cleared" so that we can urgently look into this matter.

 

Kind Regards,

Mandy

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