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Community


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Community

A one-stop forum for all your banking questions

Prepaid electricity

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leandri
New Member

I Have purchased Electricity through Internet Banking, but has still not received the voucher, I have been trying to contact for a pin – staying on the line for over an hour, without any luck . The monies went off my account and has not been debitted back.This is absurb. I need assistance urgently.

 

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StandardBank
Community Coordinator

Hi Leandri,

 

If the money went through and you still haven't received the money please wait for 24hrs because the funds might reverse back into your account.

 

Regards,

Standard Bank Team

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