Community

Share knowledge. Find answers. Ask questions.

Community

A one-stop forum for all your banking questions

Proof of Payment and other features no longer working

Reply
Highlighted
PotatoPatato
Occasional Visitor

Since the new site launched I used the proof of payment option quite often.  I also found the history of payments (for a year )quite worthwhile.

 

Well lets just say I started to rely on your built in proof of payment.  And in some cases no longer send myself pop's through email.  As I have an app wherein I recorded all pop;s in the particular client's file.  Now however this feature returns no values on most of our accounts personal and business.  

 

On the statements you dont even show my own reference or the reference the client receives.  I cannot resend myself a pop I did not originally send.  So in many cases I can no longer proof payments.  And we are talking in some cases of quite large amounts.

 

Can you please inform me when you are going to fix this.  As this now causes much headaches when I send payments to the same people for different things.  

0 Kudos
Reply
1 REPLY 1
Santjie
New Contributor
So frustrating!! Cannot get proof of payment
Reply