Proof of Payment

[mukharin]

Good day

How do i verify a proof of payment?

[ilanampiti]

Hi,

I am not sure I understand your query. Please explain to me why you are trying to verify your proof of payment, so I can assist you.

[fanie_dp]

ask your bank

[Stb-crapservice]

We would like to verify a POP because it takes forever for a payment to actually reflex and we would like to verify if the payment was actually made and not a scam. So how do you verify/check/cross check/follow up a proof of payment received.

[Boitumelo]

Hello there,

The best way to resolve this will be to forward us a mail with your query and full account details. We will investigate the transaction and feedback accordingly.

Please mail us here: [email protected]

Please let me know should you still need further assistance.

Regards,

Boitumelo

[eBukhosini]

Hi,

I realise that this question was asked in 2017. Please tell me that the online platform now has the functionality for us to check ourselves.

Like in FNB, I need to be able to check using a transaction reference if a payment was made or not.

Please check and advise.

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@Boitumelo wrote:

Hello there,

The best way to resolve this will be to forward us a mail with your query and full account details. We will investigate the transaction and feedback accordingly.

Please mail us here: [email protected]

Please let me know should you still need further assistance.

Regards,

Boitumelo

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---

@Boitumelo wrote:

Hello there,

The best way to resolve this will be to forward us a mail with your query and full account details. We will investigate the transaction and feedback accordingly.

Please mail us here: [email protected]

Please let me know should you still need further assistance.

Regards,

Boitumelo

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[ilanampiti]

Hello eBukhosini,

When making payment online, you are able to send yourself or the beneficiary proof of payment via SMS or on email.

Regards,

Standard Bank team