Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.
A one-stop forum for all your banking questions
12-05-2021 11:48 AM
10-05-2021 12:49 PM
26-03-2021 11:27 AM
26-03-2021 11:26 AM
Thanks for the useful advice Mandy, this worked for me!😊
25-06-2020 10:29 PM
24-05-2020 01:18 PM
28-04-2020 12:05 PM - edited 28-04-2020 12:05 PM
Helle @Sunashan
You can request "Account confirmation letter" on your Mobile Banking App.
Let us know should you require further assistance on this.
Regards,
Boitumelo
17-04-2020 05:12 PM
23-01-2020 09:47 AM
Please sent me proof of the following account:
Bank Details: | |
Name: | CW Els Consulting Engineers cc |
Bank: | Standard Bank |
Branch: | Alberton |
Branch Code: | 01-23-42 |
Account No: | 02-308-268-2 |
28-11-2019 12:20 PM
@Mariusmul wrote:How do I obtain proof of a account via banking app ,I am not near a branch but need proof of my account held.
11-06-2019 08:19 AM
Hi
The app says it has sent the email but it not sent---email address is correct
Frustrating !!!!!!!
18-02-2019 09:12 AM
Hi there
I am not registwred on the phone app - how can i get a proof of account?
05-12-2018 09:51 AM
I do not have the mobile app. Is there a way accessing the letter (proof of account) via online banking?
04-12-2018 10:11 AM - edited 04-12-2018 12:39 PM
Hello @WCDP,
Thank you for flagging this issue with us. We'll consult with our development team upon retrieval of your details from the ask mailbox. We'll be sure to revert with a solution soonest.
Kind Regards,
Mandy
02-12-2018 10:13 AM
Good day
The link to My Documents (including Bank Account Confirmation Letter) in the app does not work. It does not open when you try to open it. When you try to click on it, it remains stationary and does not open the next page. The link seems not to be activated.
See more details in my email send to [email protected]
Thank you very much.
Regards
Wida
22-11-2018 03:26 PM
Awesome!!! Thank you so much for the advice! Standard Bank you keep impressing me
21-11-2018 09:43 AM
14-06-2018 11:15 AM
Hello @LM2,
Could i kindly advise that you forward your account details, ID number and digital email address registered on the mobile banking app to [email protected] with the subject line "Proof of account" in order for our app development team to assist you further.
Kind Regards,
Mandy
14-06-2018 04:55 AM
I have followed the above mentioned steps but the App refuses to send it says "Unable to send, please try again later"
11-06-2018 10:27 AM
Hello @Mariusmul,
Please be advised that you can get your bank account confirmation letter on the mobile banking app making use of these steps:
Kind Regards,
Mandy