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Community


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Community

A one-stop forum for all your banking questions

Prop of payment

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Kokes
New Contributor
Hi

I need a proof of payment which did not come through to the below email [email protected]
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MandyP
Community Coordinator

Hello @Kokes,

 

Please be advised that currently you only have the option to either download, print or send proof of payment on the Online Banking platform. Kindly follow these steps to download, print or send proof of payment on the Online Banking Platform:

 

  • Log on to the Internet Banking portal with your email address and password,
  • Select "Transact" at the top of your portal display,
  • Under the "History" dashboard, select "Proof of Payment",
  • Browse through your transactions and select the one that you need proof of,
  • Select "Proof of Payment" under the transaction, towards your right,
  • At the top right corner of your portal display, you'll have the option to download, print or save the proof of payment - select the option that you require.

 

Kind Regards,

Mandy

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