Hello @Hazy,
In order to increase your EAP on the mobile banking app, kindly make use of the following steps:
- Log on to the app
- Tap on the tier that highlights your balance and account details
- Select the "Cards" option
- Scroll down to the bottom and you will come across the "Cards limit" option
- Select the option that you'd like to amend (e.g. EAP)
- Input new limit under "Amount" and tap on "Done" on the top right corner of your app display
- A One Time Pin will be sent to your phone (input the pin)
- Your limit will be updated
Kind Regards,
Mandy