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Re: Welcome to the Standard Bank community!

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rachell
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hi standard bank community, I did a transaction to college SA 29-08-17 but they say I must pay again. I don't know how to download my statement and send it to them please assist
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Community Coordinator

Hello @rachell,

 

Please be advised that you can obtain proof of payment on the new Internet Banking. Kindly follow these steps:

 

- Log In on the new Internet Banking portal

- Click/Tap on the second tab from your left titled "Transact"

- Click/Tap on the "Proof of Payment" option under History

- All your transactions will appear, please note that you have the option to view transactions for a custom period

- Once you can see all your transactions, search for the specific one that you'd like to download and click the dropdown arrow next to the amount

- Click the "Proof of Payment" option that appears 

- Then click the download tab on the top of the page

 

Kindly let me know upon completion if this process has been successful.

 

Regards,

Mandy

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