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Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Redeeming instant money pin

Reply
1 REPLY 1
FanaM1
Community Coordinator

Good morning, @Nano.

 

Thank you for reaching out and bringing this to my attention. We apologise for any inconvenience you've experienced.

 

It seems there might have been a miscommunication or a technical issue. We understand your frustration with not receiving the PIN despite dialling the numbers provided.

 

To address this promptly, please email us at [email protected] with your contact information.

 

We look forward to your email.

 

Regards,

Standard Bank Team

 

 

Nano
New Member
I would like to know why do yoj put the number to dial to redeem the pin if i wasn't able to get help from both numbers *120*212# and the other number. I dialed it and they promised to send the pin to my number but I've been waiting for almost a day no sms