Releasing of holding deposit

[Ngumbela]

I have hired a car from Thrifty dollars in East London from 11-10-2019 returned the car on the on 13-11-2019 that holding deposit was never released back to my account. This is the Authorization code from them: 475827

[Zandi81]

Standard bank claims to have released back my Thrifty car hire holding deposit but nothing was returned back to my account.