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Hi @RiaanBrand, please send an email to [email protected] with a subject line "KYC authentication", include her ID number, and the reason for the email. The team should be able to assist in facilitating the process with your home branch.
My British wife has just received an SMS saying that she needs to take her latest residency permit to a branch by Monday, we live far from all branches. Is there another way that she can send it through.