A one-stop forum for all your banking questions
14-11-2015 10:18 AM
You can reverse debit orders for up to 40 days. However if the merchant as already claimed the money it could be problematic, please contact 0860123000 for assistance.
17-06-2016 08:27 AM
I had a refund processed back to me on the 9th of June and have yet to recieve the money back into my account, I was advised by the company (Runwaysale) that, depending on my bank's card reversal time it could take from 3-10 working days.
I was just curious as to how long your card reversal time is and when I should call and query if they have in fact processed the refund transaction.
Thanks very much
03-11-2016 06:46 AM
14-12-2016 11:41 AM
I would like to know if it would be possible to reverse a payment made on 28 October? I suspect that the company I paid have done a runner with the money.
15-09-2017 10:55 AM
The best way to resolve this is to make contact with your insurance broker and confirm if the policy was cancelled as requested previously. You can launch an investigation with them on your cancellation back-dating to 2014. To reverse from our site we can only reverse for this current month, please visit your nearest branch for this reversal or contact us here: 0860 123 000 for further assistance.
Let me should you still require further assistance on this.
23-10-2017 05:45 PM
I made a payment into a wrong account which I am not sure is in existance any longer - how do I get that money refunded back into my account. It was made into a standard bank account
24-10-2017 08:46 AM
I can imagine your frustration on this, please forward us your account details, ID number, contact details, as well as the details of the account of which the deposit was made into so that we can be able to investigate if the funds are still available, provided that the receiver hasn't withdrawn or spent them. If so, we'll be able to assist with reversing them back into your account. Please forward the requested details to [email protected] with the subject line "Reversing an EFT - Community Query" so that we may be able to identify your query.