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Reversing an once-off payment

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stormboy
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hi. i was trying to create an instant money voucher but everytime i tapped on the confirm button it kicked me out the banking app saying that ive passed the session time even whwn it took me 2min to do it. so i went online and made a once-off payment from my std bank account to capitec. that was at 18:30 in the evening its now 04:31 in the morning and there is still no sign of the money in the capitec acc. all details were correct and it was not a scheduled payment. pls advise as to how i can either get the transaction reversed or find out where my money has gone.
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