Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Reversing payment not a debit order

Solved
Reply
12 REPLIES 12
FanaM1
Community Coordinator

Hello @gwala1.

 

We trust you are well.

 

How would you like us to assist you?

 

Kind regards,

Fana.

Standard Bank Team

FanaM1
Community Coordinator

Hi @sandrahpretoriu.

 

Thank you for reaching out. 

 

 Kindly note, you can only reverse a debit order less than R500 and not a debi-check debit order.

 

 How to reverse recent debit orders for amounts less than R500:

 

 To begin, go to your home screen and select manage:

  • Select manage debit orders.
  • select reverse debit order.
  • select the account from the money was debited (keep in mind that debit order reversals can only be made from current or savings account).
  • select the debit order you want to reverse.
  • select a reason why you want to reverse the debit order.

To cancel a debit order, you must contact the party you have the signed contracted agreement with, as only they can cancel the debit order, not your bank. It’s then up to you to ensure that the instructions are carried out.

Please let me know if this resolves your query.

 

Kind regards,

Fana.

Standard Bank Team.

sandrahpretoriu
New Contributor
How can I reverse my debit order. Asap. It's not my money. It is someone that paid money in my account for stuff they ordered
Cobus85
New Contributor
I made a wrong payment to the wrong account how can i reverse it
Reinz49
New Member
What is this sbsa 2 loan i haven't applied for any kind of loan from you
FanaM1
Community Coordinator

Hi.

 

Thank you for coming back to me. I cannot confirm on my end. Please get in touch with the team on 0800 222 050 for assistance.

 

Kind regards.

Fana.

zinhlehzee1
Occasional Contributor

Hi Fana,

 

I have just read the form.

 

I doubt that the beneficiary will allow the recall of the transaction since it is a scam.

 

Kindly advise on the fraud. Will it get reversed ?

FanaM1
Community Coordinator

Hi,

 

Thank you, the email has been sent to you.

 

Please follow the instructions for assistance.

 

Kind regards. 

Fana.

zinhlehzee1
Occasional Contributor
FanaM1
Solution
Community Coordinator

Hi @zinhlehzee1.

 

Please share your email address. I will share a form with you so our team can assist with reversing those funds.

 

Kind regards.

Fana.

zinhlehzee1
Occasional Contributor

How do i reverse  a payment if i have been scammed?

 

Go to the solution >