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So sorry to learn about this. Kindly be advised that in order for us to be able to assist you, we'd ask that you forward your account details to [email protected] with the subject line "statement" so that we can investigate this matter further and assist in resolving it. Alternatively, please note that you have an option to register for the new Internet Banking making use of the following link: https://experience.standardbank.co.za/#/login. This will give you an option to have your transactions emailed to you on a monthly basis, for more information, please visit: https://experience.standardbank.co.za/#/email-scheduler.
I would like to know why am I being charged for a statement that was sent to the post but I nicely asked the consultant to email it as I don't have a post box