Secure Messages

[Aca]

Please advise how I am to get an answer to a query I have regarding a transaction I did not make. I have been emailing back and forth, answering all the questions asked as proof of my identity and am now, in the last email, told to phone. I cannot call as I am out of the country and the costs are prohibitive as the waiting time to be attended to is far too long. 

[ilanampiti]

Hello anton1960,

Please forward your query, contact details and ID number to ask.SBSA@standardbank.co.za. The team will assist you.

[anton1960]

Please ask my private banker to contact me. I really dislike the call center.

[anton1960]

Please ask my private banker to contact me. I really dislike the call center.

[Hilary50]

Please advise how I query incorrect bank charges on my account, WITHOUT going into the branch?  In the past, I was able to send this information via Secure Message.