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Swallowed card replacement

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llsjk
New Member

Swallowed card replacement

I thought that the app would have place to order a replacement after the bank's own ATM has swallowed one's card. The **bleep** machine froze as if it has seen a ghost when it got "Do you want a slip?". The bank took it's time to answer the phone, while I stood there in front of the machine. The operator then kept on as if it's a favourite place to blabber one's personal details and as if one has all the time in the world when you quickly stopped at an ATM to get cash to pay for parking. 

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AK9
New Contributor

Re: Swallowed card replacement

Please may I order a new cheque titanium card
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AK9
New Contributor

Re: Swallowed card replacement

I am arriving in S.A. beginning of March...timing?
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AK9
New Contributor

Re: Swallowed card replacement

May I collect it at the bank in PMB.
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AK9
New Contributor

Re: Swallowed card replacement

Not sure when my other cards expire
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Community Coordinator

Re: Swallowed card replacement

Hello @AK9,

 

To better resolve this please order your new card here: +2711 299 4520 for international customer service centre. You can then advise where you would like to collect your card and it will be delivered to the nearest branch.

 

Let me know should you need further assistance on this.

 

Regards,

Boitumelo

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