A one-stop forum for all your banking questions
05-04-2017 03:47 PM
I thought that the app would have place to order a replacement after the bank's own ATM has swallowed one's card. The **bleep** machine froze as if it has seen a ghost when it got "Do you want a slip?". The bank took it's time to answer the phone, while I stood there in front of the machine. The operator then kept on as if it's a favourite place to blabber one's personal details and as if one has all the time in the world when you quickly stopped at an ATM to get cash to pay for parking.
15-01-2018 01:14 PM
To better resolve this please order your new card here: +2711 299 4520 for international customer service centre. You can then advise where you would like to collect your card and it will be delivered to the nearest branch.
Let me know should you need further assistance on this.
28-11-2018 12:28 PM
30-11-2018 01:50 PM
Apologies for your experience on this. Please do forward us a mail with your account details for further assistance, you can mail us here: [email protected] Note, should you have an emergency regarding your account and you're unable to reach our international number, please feel free to Direct Message (DM) on our social media platforms.
Let us know know once the mail has been sent for us to assist in tracking immediate response.