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U account and points

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Ibrahim
Visitor
Hi,
I have just recently opened u account a month back. The assistant on the customer service advise that my points for the month will be calculated from 24 August 2018 to end September 2018. However my U account captured swipes made only on 30th September 2018. Why wasnt my swipes accounted for using my credit card? Before 30th
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Community Coordinator

Hello @Ibrahim,

 

Could you kindly forward your ID number, contact details, and UCount card number to [email protected] with the subject line "Ucount points" in order for one of our consultants to look into this and assist you further.

 

Kind Regards,

Mandy

 

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