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Community


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UPDATED SURNAME AT BRANCH YESTERDAY BUT INTERNET BANKING STILL REFLECTS MAIDEN SURNAME

Reply
1 REPLY 1
FanaM1
Community Coordinator

Hi @Danni15.

 

Thank you for flagging this with us.

 

Our apologies for any inconvenience

 

Please send an email to [email protected] with your ID number and the name of the branch you visited.

 

Our team will assist further.

 

Kind regards,

Fana.

Standard Bank Team.

Danni15
New Contributor

Please assist !! I called in to the call centre and was advised to go back to the branch to escalate. Why can it not be fixed teleponically??