I have debit orders going off my account and requested this to be stopped and reversed. This criminals just change the reference and keep debilitating me. Every time I request this to be stopped and reversed I'm charged. I feel like the bank is working with this people. Why don't we have an opinion to reverse this debit orders ourselves. You ask for details the bank tells you a request has been logged. It's been 3months now standard bank is let's its people down
So sorry to learn about the level of service received to date, please be advised that we will need you to forward your account details, ID number and contact details to [email protected] with the subject line "Unauthorized Debit" in order for us to be able to investigate the source of this issue and assist you with a resolution. Apologies for the delay.