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A one-stop forum for all your banking questions
02-10-2023 01:30 PM
Good day Onitk.
We appreciate your contact.
If you created the voucher, you can reset the pin by following these steps:
If the voucher was created by someone else, please have them follow the steps outlined above to change it or view the pin for you.
If you received the voucher from a betting company, please contact our instant money team at 0860 466 639.
Regards,
Standard Bank Team.
30-09-2023 01:39 PM
30-09-2023 01:39 PM
14-08-2023 12:03 PM
Good day, member.
Thank you for getting in touch with us.
We provided instructions on how to reset the pin on your quick money voucher.
Have you taken the time to reset your voucher pin and follow up?
We eagerly await your response.
Regards,
Fana.
Team Standard Bank
11-08-2023 06:09 PM
05-07-2023 01:55 PM
Good day @Khethelo100.
We appreciate your contact.
If you created the voucher, you can reset the pin by following these steps:
If the voucher was created by someone else, please have them follow the steps outlined above to change it or view the pin for you.
If you received the voucher from a betting company, please contact our instant money team at 0860 466 639.
Regards
Fana.
Standard Bank Team.
05-07-2023 10:19 AM
30-03-2023 07:14 PM
14-12-2022 01:44 PM
Hello there.
We appreciate your contact.
We're not sure if you used an existing voucher or made one.
If you created the voucher, you can reset the pin by following these steps:
If the voucher was created by someone else, please have them follow the steps outlined above to change it or view the pin for you.
If you received the voucher from a betting company, please contact our instant money team at 0860 466 639.
Regards
Fana.
Standard Bank Team.
13-12-2022 11:41 PM
13-07-2022 11:22 AM
Hi 11Nchakha.
Are you referring to instant money pin? The 4 digit pin used to redeem vouchers?
Kind regards,
Fana.
11-07-2022 08:32 AM
Could you kindly advise, I wanted to claim instant money and I was asked to provide security exception. How do I pass this stage that requires security exception.
Thank you
Davies
05-07-2017 08:52 AM
Good Morning,
After sending funds using Standard Bank's Instant money, it may become for one reason or the other that you may need to cancel the same transaction. Below are the steps you are to follow to go about cancelling the transaction. Only note the the R9.99 service fee charged is never refundable together with the sent sum :(
I trust this will assist in resolving your query.
Regards,
Boitumelo
04-07-2017 02:46 PM
How do we cancel the voucher? Please help us with navigation.
22-06-2017 06:03 PM
24-04-2017 11:45 AM
Hi,
22-04-2017 09:08 PM
13-03-2017 02:37 PM
Hi,
You can either wait 24hours for the it to unblock, or you can cancel it and you create a new voucher.
13-03-2017 11:15 AM
18-09-2016 07:51 AM