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Community


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Community

A one-stop forum for all your banking questions

Using Debit card for online shopping

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NosiphoM
New Member
Which card yu mst basically have in order to make online purchase...m struggling wth mine plz help
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JasonElrick
Occasional Contributor
No you dont, NONE of the other banks need you to upgrade.

I am a software programmer with 15 years experience in online transacting and and Im telling you for certain that your answer is inaccurate.
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JasonElrick
Occasional Contributor

Im a e-commerce finance programmer.  I know exactly how online transactions work.  

 

Not to worry though.  I went to FNB, tne minutes later had a savings account with a debit card that is 3D secured and I can can now use my FNB account to shop online.  I should probably put my salary there too in that case.

Thanks!

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JasonElrick
Occasional Contributor

Im a e-commerce finance programmer.  I KNOW how to shop online.  But most online retailers require the card to be 3d Secured.

 

Not to worry though.  I went to FNB, tne minutes later had a savings account with a debit card that is 3D secured and I can can now use my FNB account to shop online.  I should probably put my salary there too in that case.

Thanks!

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MandyP
Community Coordinator

Hello @JasonElrick

 

I can understand your frustration on this. Kindly note that online shopping at any point will require you to capture your card details by using your card details including the CVV number which is a secure three digit pin at the back of your cheque or credit card. To resolve this, you will need to upgrade your account to a cheque account in order to be able to shop online.

 

Regards,

Mandy

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JasonElrick
Occasional Contributor

This is really NOT acceptable. ALL the other banks allow online shopping with a 3D secured debit card.

 

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angazi
New Member
I have same problem. I opened Access account today Thursday, 15 February 2018, it is not allowing me to make any online shopping and I need this service more than anything else. I cannot open current account because they need payslip which I don't have as I am currently unemployed. Without this online shopping the account is useless and hence I will be cancelling this account next week, it doesn't serve me any purpose.
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mchand
Occasional Contributor

So I think the confusion here tends to be that we HAVE the CVV number. on our cards. I think everyone here has tried to enter their etails online and only cam here after it said there were issues. What is the CVV number for if not for this? Would you agree that technically this is  possible an instead it's service that is restricted? And can someone please address my original question, is the app I linked to legit? Is it actually associated with Standard bank? 

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mchand
Occasional Contributor

You can EFT through payfast, it's pretty secure but takes a hour or two to go through since Standard bank is slow to process orers (this was according ot feedback from them) 

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MandyP
Community Coordinator

Hello @Kh1

 

Kindly be advsied that online shopping at any point will require you to capture your card details by using your card details including the CVV number which is a secure three digit pin at the back of your cheque or credit card. To resolve this, you will need to upgrade your account to a cheque account in order to be able to shop online.  

 

Regards,

Mandy 

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Kh1
New Member
Why isn't my Student Achiever accepted for online purchases.
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SadFace
New Member

Why can I shop online on Takealot but not using my MasterCard debit card for online shipping, same card, same bank but 2 different stories. 

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mchand
Occasional Contributor
Hi so firstly my original question was asking if you can verify that the merchant OLITO is trustworthy because they has a system that lets you use debit cards for payments but I am hesitant to trust it because it is third party. Either verify formally that he is legit or shutdown his service if it is taking peoples money with your business name on it!

Ideally I'd like this to go higher because based on the research I did our cards have all the needed characteristics to work with online shopping and Standard Bank is needlessly withholding it. This is a STUDENT ACCOUNT and the fact is that younger people are more willing to make online transactions than older generations. In china and india they recognise this and are pushing to go cashless meanwhile here you have the audacity to have an account that doesn't let you purchase online. This is a chance for standard bank to make more money from fees and it seems senseless that you don't have this basic service people WANT.

To everyone else in the thread, takealot uses Payfast with EFT so you can use that (I have and havent had a problem) on a number of sites. For overseas purchases you can get the Luno wallet and buy bitcoin with EFT and then use that. Its insane that we need to use intermediary services to get this basic service to work (which obviously can)
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heinza7778
New Contributor
Please note that you are lying.....or your employers are lying, because I got the following sms:


"If shopping online from the comfort of your home is your next, then use your Standard Bank Debit card for a safer more convenient way to pay and best of all: FREE!. Opt Out?SMS Stop."

So who is it that is lying or disabling services that is supposed to be "FREE"??
Reply
Boitumelo
Community Coordinator

Hello @RETHAGROEN,

 

Please note that you can't use the Debit MasterCard to do online purchases. The CVV number is for other merchants that accepts debit MasterCard as they might be prompted to confirm the CVV number on your debit card for swipe purchases not online transactions.

 

Let me know if this is not clear.

 

Regards,

Boitumelo

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RETHAGROEN
New Contributor
Ccv nr I mean. The debit mastercard does have it.
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RETHAGROEN
New Contributor
That's a big problem for me. The debit mastercard has a csv nr. And the little pamphlet you get with your card, when you open a plain access account, says you can do online shopping with it. Yet, now you say you need a checue account for it. Which one is it. Because your marketing is ki d of misleading then!!!
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heinza7778
New Contributor

Hi @Boitumelo

 

I beg to differ with your reply.

 

I use to be able to use my card for online purchases but the suddenly it was stopped.

 

My new mastercard debit card does have a CCV at the back and I still can't use for online purchases.

 

I have a access acount so it is not a savings account.  I have a savings account at another bank and I can use their card for online purchases.  My friend has a savings account from another bank and she too can use hers for online purchases.

 

So is Standard bank trying to lose loyel clients and lying?  Do we need to take our banking elsewhere, where they dont lie and make you pay ekstra for services you already pay for?

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tinopazz1988
New Contributor

does this mean that my access account will work with online shopping since it is a current account or is it the same as the student chiever account?


@Boitumelo wrote:

Hello @JoshuaS

 

The debit card won't allow you to make on-line purchases as it will need you to verify your CCV number. Note you will have to upgrade to check in order for you to be able to make on-line purchases.

The student achiever account doesn't allow you to make on-line purchases. You will have to upgrade to a normal servings or current account to be able to make on-line purchases. You can follow the link for more information on your student achiever account: http://www.standardbank.co.za/standardbank/Personal/Banking/Current-accounts/Student-Achiever?intcmp...

 

I trust this will be helpful.

 

Regards,

Boitumelo


 

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Boitumelo
Community Coordinator

Hello @JoshuaS

 

The debit card won't allow you to make on-line purchases as it will need you to verify your CCV number. Note you will have to upgrade to check in order for you to be able to make on-line purchases.

The student achiever account doesn't allow you to make on-line purchases. You will have to upgrade to a normal servings or current account to be able to make on-line purchases. You can follow the link for more information on your student achiever account: http://www.standardbank.co.za/standardbank/Personal/Banking/Current-accounts/Student-Achiever?intcmp...

 

I trust this will be helpful.

 

Regards,

Boitumelo

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