Using Debit card for online shopping

[mchand]

So I think the confusion here tends to be that we HAVE the CVV number. on our cards. I think everyone here has tried to enter their etails online and only cam here after it said there were issues. What is the CVV number for if not for this? Would you agree that technically this is  possible an instead it's service that is restricted? And can someone please address my original question, is the app I linked to legit? Is it actually associated with Standard bank? 

[angazi]

I have same problem. I opened Access account today Thursday, 15 February 2018, it is not allowing me to make any online shopping and I need this service more than anything else. I cannot open current account because they need payslip which I don't have as I am currently unemployed. Without this online shopping the account is useless and hence I will be cancelling this account next week, it doesn't serve me any purpose.

[JasonElrick]

This is really NOT acceptable. ALL the other banks allow online shopping with a 3D secured debit card.

[MandyP]

Hello @JasonElrick

I can understand your frustration on this. Kindly note that online shopping at any point will require you to capture your card details by using your card details including the CVV number which is a secure three digit pin at the back of your cheque or credit card. To resolve this, you will need to upgrade your account to a cheque account in order to be able to shop online.

Regards,

Mandy

[JasonElrick]

Im a e-commerce finance programmer.  I KNOW how to shop online.  But most online retailers require the card to be 3d Secured.

Not to worry though.  I went to FNB, tne minutes later had a savings account with a debit card that is 3D secured and I can can now use my FNB account to shop online.  I should probably put my salary there too in that case.

Thanks!

[JasonElrick]

Im a e-commerce finance programmer.  I know exactly how online transactions work.  

Not to worry though.  I went to FNB, tne minutes later had a savings account with a debit card that is 3D secured and I can can now use my FNB account to shop online.  I should probably put my salary there too in that case.

Thanks!

[JasonElrick]

No you dont, NONE of the other banks need you to upgrade.

I am a software programmer with 15 years experience in online transacting and and Im telling you for certain that your answer is inaccurate.

[NosiphoM]

Which card yu mst basically have in order to make online purchase...m struggling wth mine plz help

[mchand · Accepted solution]

Hi guy
To everyone looking this up Standard Bank simply has the worst customer service ever. As you can see I posted this ages ago and it's still a problem for people. With Student achiever you CAN purchase online all you need to do is get a cheque card. It's free and the only reason they don't give it to you when you sign up is because it takes 7 days to emboss the name in. You may ask why other banks don't have this problem or why didn't the community managers above point this out or anyone tell us when we signed up or why didn't they contact us to tell us to pick it up or why didn't they just mail it and I honestly don't know. All I know is you need to go to the bank, tell them you want a cheque card and they'll give it to you after a week and you can use online shopping. This should be marked as the solution not the useless advice given above

[BobbyJ]

This is questionable bank services. I have an Access acount and the only way i can pay online is via EFT (Only very little online merchants provide that option). I can't use my card details to make purchases. what do I need to do?

[BobbyJ]

opening an ABSA account tomorrow, they're not serious in this bank. apparently to get the cheque card, you need to open a cheque account(for salaries > R5k) ||  (student cheque account if you're less than 23). so if  you're above 23 with no reasonable salary. welp

[Lionsheart85]

The other alternative is to get a Capitec account and tell them to activate everything. Works with international purchases as well. When I was young then this was what I did then to deal with standard bank and their dumb cards at the time.

Also having two accounts was a blessing as at the time they were always offline.

[kobzarejy]

I agree with you Boitumelo Standard Bank's service is rotten i didn't know until now because am trying to purchase an online course and am declined. Other banks allow debit cards for online purchases and why not Standard Bank ?Am so pissed am going back to my old bank where u don't have to go into the branch to change things o the system and where u can use a debit card to shop without a hassle...Their service isn't ayoba

[kobzarejy]

I agree they are misleading us as customers and it isn't nice

[kobzarejy]

yes it does but doesn't allow you to purchase online why is that?

[kobzarejy]

True they are liar and want us to upgrade to Cheque singafuni haaai man it's annoying 

[Yahaya]

but why is that?

[awvr]

I have a student achiever account, and as far as I know online purchases are enabled BUT your online purchase limit is set to R0. And you have to go into the bank to change it which you can't. I went in and a consultant straight out told me it can't be changed which is dumb. As a student I have to buy textbooks which are 9/10 times cheaper online than in stores. 

Can I really just go get a cheque card to solve this?

[Jamunaji]

How does one upgrade to Cheque account? What is the criteria? I currently possess a debit card and in dire need to be able to make online purchases.

[mchand]

If you have a Student Achievers account, simply go into the bank and ask them for it. It will take 7 working days but then you can collect it.