Virtual Card: no proof of payment. Not on PC App either

[FanaM1]

Good morning, @Cheryll.

Thank you for getting in touch with us.

To get your sequence number, you need to contact tutuka directly by emailing them at [email protected].

Kindly let us know if you have received assistance.

Regards,

Standard Bank Team

[Cheryll]

Not accepting sequence number when logging in. Please advise

[FanaM1]

Good day Sibumaks.

Thank you for getting in touch with us.

The entire 16-digit numeric sequence on the front of the card is the card number. Your account number is part of that number. As described above, this is the seventh digit to the second-to-last digit for both debit and credit cards.

Kindly let us know if the information above helped you.

Regrads,

Fana.

Standard Bank Team

Regards,

Fana.

Standard Bank Team

[Sibumaks]

Hey @FanaM1

What should I use as my Sequence Number ?

[FanaM1]

Hi @Chelena.

Thank you for reaching out.

You can use your virtual card statements as proof of payment.

To download your virtual card statements, please use the link below.

https://www.whatsonmycard.com/

Kind regards,

Fana.

Standard Bank Team.

[ColinJ]

I have the same problem - I am being asked for proof of payment for a service but can't find where to do that for my Virtual card as it's not linked to my desktop app.

[Chelena]

How to I send proof of payment when the payment was done with a virtual card? 

Virtual cards cannot be view on a desktop version. Only available on mobile.