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Community


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Wrong PIN entered 3 times at POS, card was blocked

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New Member
I recently accidentally had my debit card blocked when I entered the wrong PIN 3 times. How should I resolve this? Is there an online way or do I need to go to a branch?
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Community Coordinator

Hello @JacqShooter 

 

The best way to resolve this without visiting the branch is to contact us here: 0860 123 000 for further assistance. Please note that due to security of your account you will need to verify this account through our security questions to make sure that your money is safe.

 

If you not sure of your pin you can follow the link for more information on how to view your pin on your Mobile App.

Link: https://community.standardbank.co.za/t5/Key-app-features/How-to-view-your-Personal-Identification-Nu...

 

Let us know should your still require further assistance on this.

 

Regards,

Boitumelo

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Occasional Visitor
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