A one-stop forum for all your banking questions
27-05-2019 09:21 AM
28-05-2019 08:18 AM
The best way to resolve this without visiting the branch is to contact us here: 0860 123 000 for further assistance. Please note that due to security of your account you will need to verify this account through our security questions to make sure that your money is safe.
If you not sure of your pin you can follow the link for more information on how to view your pin on your Mobile App.
Let us know should your still require further assistance on this.
07-10-2020 01:51 PM
12-10-2020 09:38 AM
Unfortunately no one will help you over the phone or even get to ask you security questions. They just tell you to go to a branch.
Dissapointing, this needs to be made easier, especially after COVID where sitting at a branch takes you 5 hours.