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01-04-2024 11:02 AM
Good morning, @Hetala.
Thank you for getting in touch.
To resolve this, please reach out to us by calling 0860 123 000, options 3 and 4, for assistance in tracing the funds.
Please ensure you have the account number you intended to deposit, the ATM number, which is found on the bottom right of the screen or on the top right of the ATM slip.
We would appreciate it if you kept us in the loop about this matter.
Regards,
Standard Bank Team
29-03-2024 01:21 PM
15-02-2024 10:52 AM
Hi @Anganga.
Thank you for getting in touch.
To resolve this, please reach out to us by calling 0860 123 000, options 3 and 4, for assistance in tracing the funds.
Please ensure you have the account number you intended to deposit, the ATM number, which is found on the bottom right of the screen or on the top right of the ATM slip.
We would appreciate it if you kept us in the loop about this matter.
Regards,
Standard Bank Team
14-02-2024 07:46 PM
14-11-2023 12:36 PM
Hi @MahleSiwa.
We appreciate you bringing this to our notice, and we sincerely apologize for the inconvenience you have had.
For assistance, please contact us at 0860 123 00, choices 3 and 3.
Sincerely,
Team Standard Bank
12-11-2023 10:03 AM
01-09-2023 07:25 PM
04-08-2023 11:50 AM
Good day @1Lattie.
Thank you for drawing our attention to this.
We'd want to check on the progress of your enquiry because it usually takes 5-7 working days to be resolved.
Please email the reference number to [email protected] so that we can assist you further.
We hope to hear from you.
Regards,
Fana.
Team Standard Bank
01-08-2023 06:26 PM
04-07-2023 03:37 PM
Good day @Kaybee247.
We appreciate you letting us know about this.
ATM withdrawals are immediately reflected in your account.
If there is a delay, kindly ask the person who made the deposit for your account to provide you the ATM slip.
We really hope that the information was useful.
Regards,
Fana.
03-07-2023 01:06 PM
03-07-2023 01:05 PM
Good day
02-05-2023 04:00 PM - edited 02-05-2023 04:03 PM
Hi mandisasithole,
Thank you for getting in touch.
May you kindly provide us with the following details, so we can have a look into this matter:
-ATM ID
-Amount
-Date
-Ref. No used
-Account number
-Account holder name & Surname
Please email us all this information on [email protected] with a subject line "Retracted ATM Deposit | Community"
Kind regards,
Silindile.
Standard Bank Team.
30-04-2023 07:39 AM
05-08-2022 12:37 PM
27-05-2022 02:18 PM
Hi @Jroysmith83, please get in touch with transactional team on 0860 123 000 option 3 then 3 for assistance. Kindly ensure you have the follow:
1 ATM ID/Number
2. Amount in question, and
Our team will be able to assist.
26-05-2022 07:33 PM
01-11-2018 01:41 PM
23-11-2017 12:21 AM
22-11-2017 02:46 PM