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29-01-2019 11:29 AM
Please be advised that if the funds are deposited from a different bank, it will take 2 to 3 days to clear in the account. Standard Bank to Standard Bank account transfers will take 0 - 24 hours to clear. Should the funds not be cleared within the mentioned periods, kindly note that you are able to contact customer care on 0860 123 000 or forward a mail to [email protected] with the subject line "eft not cleared" in order to be assisted with tracking where the funds are currently hanging.