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Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

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10 REPLIES 10
Mboh1
New Contributor
My Telkom number is 0679117174
Phillimonnkuna
New Contributor
How can I send money to other accounts
Phillimonnkuna
New Contributor
How can I increase EAP limits
Phillimonnkuna
New Contributor
Hie I want to do payments to other accounts
Keenan123
New Member
Hi i wanted to find out about applying for overdraft
Nkululeko2
New Member
I went to the branch they wouldn't help me the assistant tried to link my card on the app but it keeps says "The card is already linked to a banking profile" but she login on my app is not linked I request a call for this to be solved.
MandyP
Community Coordinator

Hello @Jefferson10

 

Kindly be advised that you have the option to amend your EAP limit on your mobile banking app and the new Internet Banking site, provided that it has been activated at a branch or the call center (0860 123 000).  Kindly note that you have to be registered on Internet Banking, making use of the following link: https://experience.standardbank.co.za/#/login, in order to amend your limit. Remember that your EAP limit allows you to make online payments and includes EFT's, to increase your EAP on the new Internet Banking, please follow these prompts:

 

- Login to the new Internet Banking

- Click "transact" on the homepage

- Tap on "change monthly payment limit"

Click on the "change limit" tab

- Input "new limit" and "save"

 

Once you have completed these steps, you will receive a confirmation text on your phone highlighting the amended limit.

 

In order to increase your EAP limit on your mobile banking app, kindly make use of the following steps:

 

- Log on to the app

- Tap on the tier that highlights your balance and account details

- Select the "Cards" option

- Scroll down to the bottom and you will come across the "Cards limit" option

- Select the option that you'd like to amend (EAP, Daily ATM/Monthly ATM Limit)

- Input new limit under "Amount" and tap next on the top right corner of your app display

- A One Time Pin will be sent to your phone (input the pin)

- Your limit will be updated

 

Kindly let me know upon completion if this process has been helpful.

 

Regards,

Mandy

 

 

Jefferson10
New Contributor
But last week on Friday, I ask one of the consultant , about my CELLPHONE BANKING, that I have a problem of sending money to anyone
Jefferson10
New Contributor
I like to know how to increase my EAP LIMITS ON MY CELLPHONE BANKING
StandardBank
Community Coordinator

Hi Augustfilander,

 

You would need to go into the branch to link the account first.

 

Regards,

Standard Bank Team

Augustfilander
New Member
how do I link my main account to a savings account eg on my cell phone