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Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

unable to withdraw money with my card

Reply
7 REPLIES 7
FanaM1
Community Coordinator

Hello @lessleykhosa.

 

We appreciate you bringing this to our attention.

 

Please submit an email to [email protected] with the subject line "Card issue | Community" and your ID number and contact information to elaborate on the error you are experiencing while attempting to withdraw monies with your card.

 

Our staff will investigate and provide more assistance.

 

 

Thank you very much,

Fana.

lessleykhosa
New Member
My card it doesn't want to do cash send or withdraw money on an atm
SilindileMbo
Community Coordinator

Hi Bhudesh,

 

Thank you for getting in touch.

 

May you kindly elaborate on the error you are encountering when attempting to withdraw funds using your card, please send an email to [email protected] with a subject line " Card issue | Community", along with your ID number and contact details. Our team will have a look and assist further.

 

 

Kind regards, 

Silindile. 

Standard Bank Team.

 

Bhudesh
New Member
Why can't I withdraw money from my account
FanaM1
Community Coordinator

Hi @flower99.

 

Thank you for getting in touch with us.

 

It seems like our branch team needs to diagnose whether or not your vehicle is damaged.

 

If the bank card does not perform further tasks, please take some time to visit the branch that is the closest to you with your ID book.

 

We hope this information was useful to you.

 

Regards

Fana.

Team Standard Bank.

flower99
New Member
I can only tap my card when paying for something
Boitumelo
Community Coordinator

Hello @cherelle,

 

Please tell me more regarding this. We cannot assume what was the issue without having more context of what really transpired, this might be that your account was temporarily blocked as part of the security measure for you to confirm the transactions that are happening on your account.

 

I wait for your response to assist further on this.

 

Regards,

Boitumelo

cherelle
New Member
Evening. I just want to know why cant i withdraw anymore money with my card?