Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Disgruntled customer.

Reply
Ranay5
New Contributor
I have a student loan currently with standard bank. However, I am highly disgruntled and putrid at the service I've been receiving from both customer care and face to face consultants. I want to start paying towards my loan ,however there is absolutely no help or considerations from your consultations. Admin fees will be taken out of my account, yet nobody is willing to assist? What kind of nonsense is this when nobody is assisting me????
This, is absolutely and entirely pathetic from such a bank as such. I require assistance asap as I I absolutely disgusted and ashamed as a loyal customer to your bank !