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Eft payment to homr loan accounts Error

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I am trying to make an eft from sbsa savings or access account to home loans, however it gives me an error: invalid reference used for home loan. Shows error in 'their references box".
What reference do I use, I want to make an eft for botb my home loans.

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Eft payment to homr loan accounts Error

Eft payment to homr loan accounts Error

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