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I can understand your frustration on this and would like to apologise for the level of service received to date. Kindly rest assured that i've escalated your query to the relevant team and they are urgently looking into the matter. You should be able to receive correspondence and assistance from them soonest.
Please please please call me urgently regarding my burst geyser. I have lodged a claim last week Thursday and no feedback. I have sent many emails to you and still no feedback. I have used up over R200 in cellphone vouchers just holding on and praying for assistance. What do I have to do to get someone to assist me please 0760983962